PRODUCT RELATED QUESTIONS
Yes, all our Linen Duvet Covers come with two internal ties, one in each top corner, to hold your comforter in place.
Our linen bedsheets, duvet covers and pillow cases which you receive exceeds the criteria in how they’re grown and processed. Your wellbeing, home, and the environment benefit from strict guidelines - zero harmful chemicals and zero synthetics. All our products are made from OEKO-TEX certified fabric.
All our Fitted Sheets fit mattresses up to 30 cm. in depth. Bear in mind, we have a 100-day Return Policy if our Sheets do not work perfectly in your home.
Like any 100% linen products, your sheets will naturally wrinkle but they will wrinkle less and less with every wash and use. We recommend hang drying your sheets to prevent significant wrinkling. If you prefer to use a dryer, we recommend taking your sheets out of the dryer few minutes before the cycle ends and hanging them to dry.
When taking the time to rest, our linen fabrics ensure that you remain free from irritation and allergies.
As we care for ourselves, so, too, should we care for the things that enhance our daily lives. By following these steps, you’ll enjoy your Mañana linen for longer:
If you would like to add items to your existing order, please place an additional order. We do not store your credit card information and cannot process changes made after the order is placed.
We cannot remove items from a dispatched order. Instead, please return any unwanted items once you receive your order.
We always try our best to keep our customers in the know, so if an item is sold out and we have the projected restock date, the date will be on the product page.
If an item is marked as sold out without a date listed, we do not have a projected restock date.
Contact us (email@example.com) within 1 hour of placing your order to process a cancellation.
If you are unable to process a cancellation in time, you can initiate a return once you receive your order.
If your order was marked as delivered but it is not at the desired location, we first suggest verifying the shipping address on your order. If the shipping address is correct, check all possible locations around your home, apartment, or office and see if someone else accepted the delivery.
Additionally, packages may be prematurely marked as delivered. We suggest waiting 3 business days for your package to arrive after the listed delivered date. If your order does not arrive within this time frame, please reach out to us at firstname.lastname@example.org and we will find a solution.
RETURNS AND EXCHANGES
Your satisfaction matters. If our linen did not exceed your expectations, for any reason, reach out to us. All Mañana products can be returned or exchanged within 100 days of purchase.
We accept returns in any condition within 100 days of purchase. We would never leave a customer with a product they did not absolutely love, so if you wash an item, try it out, and decide it is just not for you, we can definitely still initiate a return.
If your items have been washed or used, they are sent to one of our donation centers.
If you're looking to initiate a return, please click here.
We stand behind the quality of our products and are confident you will love the feel of your new bedding.
If you are unhappy with your order, we will accept returns for items within 100 days of purchase.
Shipping fees are completely covered, and all returns can be refunded to the original method of payment.
We offer our customers a 100-day return policy and warranty coverage on all products.
IF YOU STILL HAVE ANY QUESTIONS WE ARE PLEASED TO ANSWER THEM FOR YOU - ASSISTANCE@MANANA-BRAND.COM